At Emmet Trend, we are committed to delivering your order promptly and securely, no matter where you are in the world. We partner with reliable courier services to ensure your order arrives safely and in good condition.
Order Processing
All orders are processed within 1–2 business days after they are received. You will receive a confirmation email once your order is placed and another with tracking details once your order has been shipped.
Please ensure that all shipping details provided are accurate. Emmet Trend is not responsible for delays or losses due to incorrect or incomplete addresses.
Shipping Methods
We offer standard and express shipping options through trusted global logistics partners. The available shipping methods for your region will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status and location of your shipment in real time.
Customs and Duties
International orders may be subject to customs fees, taxes, or import duties, depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.
We recommend contacting your local customs office for more information about potential charges before placing your order.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [email protected] within 5 days of the delivery date. Include your order number and any relevant details so we can investigate and resolve the issue promptly.
Multiple Shipments
If your order includes multiple items, they may be shipped separately to ensure faster delivery. You will receive tracking information for each shipment.
Questions?
If you have any questions about shipping or your order status, please contact our support team at:
Email: [email protected]